How King Billy Protects Your Account Data

Privacy Policy at King Billy

King Billy Casino Australia has been operating since 17 March 2017, and during that time account information has always been handled to support two core needs: running your account and completing identity verification. We collect the details you provide when you register, along with information generated through gameplay and transactions, so that your account functions correctly and withdrawals can be processed.

Why we verify identity

We do not offer anonymous play or guaranteed withdrawals without verification. Before certain withdrawals can be completed, we may ask for documents to confirm your identity, in line with our standard checks on every account. This is why it is worth completing the registration steps accurately from the start, since mismatched details can slow down a verification request later.

If you ever need to query what information we hold or how a request is being handled, our support team is reachable around the clock, and the fastest route is usually the live chat available directly on the site.

How Your Information Is Used

We use the information held on your account primarily to operate your casino balance, settle transactions and respond to support enquiries. Because we accept Bitcoin, Litecoin and Ethereum as payment methods, transaction records tied to your account reflect wallet activity rather than card or bank details, and your account currency can be set in EUR, USD, ZAR, NOK, AUD, NZD, CAD, PHP, BTC, LTC, ETH or USDT.

Support correspondence, whether through live chat or by writing to support@kingbillycasino.com, becomes part of the record we keep for your account so that any follow-up query can be handled with the full context of what was previously discussed. This also applies if you reach out specifically about how your data is being used or stored.

We do not publish specific retention periods or a named regulator overseeing data handling, so if you need confirmation of either before depositing, our support channel is the direct way to raise that question with us rather than relying on assumptions.

Contact Points for Data and Privacy Requests

If you want to raise a privacy question, correct account details or ask what information we hold, the table below sets out the channels we provide and when they are available.

Both routes are staffed around the clock, so a privacy request does not need to wait for office hours before it is picked up by our team.